Course Outline ×

How to Operate the Amadeus Altéa Departure Control System

Focus on Customer Management Functionality

Subject Area 1101 — Travel Industry Fundamentals
Unit 100 — Training Introduction
Lesson 1 — Navigation Tutorial 9m
Unit 111 — Industry Standards
Lesson 2 — Time Zones 21m
Lesson 3 — Airport and City Codes — US and Canada 25m
Lesson 4 — Airport and City Codes — Europe and Asia 19m
Quiz 1 — Industry Standards Quiz 18m
Unit 116 — Travel Service Providers
Lesson 2 — Commercial Airlines 29m
Quiz 1 — Travel Service Providers Quiz 10m
Unit 180 — Aircraft and Aircraft Manufacturers
Lesson 2 — Introduction to Aircraft Types 4m
Lesson 3 — Aircraft Types 33m
Unit 190 — Airline Geography
Lesson 1 — Airline Hubs 9m
Lesson 2 — Major Airport Codes 105m
Unit 193 — Airline Technology
Lesson 3 — What is a DCS? 7m
Subject Area 2651 — Amadeus Altéa Departure Control
Unit 100 — Introductory Material for GDS Users
Lesson 1 — Introduction to DCS for GDS Users 15m
Lesson 2 — Introduction to DCS for GDS Users 30m
Unit 101 — Customer Management — System Basics
Lesson 1 — Introduction and Sign In and Out 20m
Lesson 2 — Applications and Devices 29m
Lesson 3 — User Interface 32m
Lesson 4 — Messenger App 29m
Exam 1 — Unit Assessment Examination 29m
Unit 102 — Customer Management — Check In
Lesson 2 — Single Passenger Check-In 34m
Lesson 3 — Multi-Passenger Check-In 22m
Lesson 4 — Advanced Check-In Options 41m
Lesson 5 — Cancel Check-In 27m
Lesson 6 — Group Check-In 19m
Exam 1 — Unit Assessment Examination 47m
Unit 104 — Customer Management — Seating
Lesson 2 — Modify Seats 19m
Lesson 3 — Neutral Seat Maps 20m
Exam 1 — Unit Assessment Examination 32m
Unit 105 — Customer Management — Passenger Data
Lesson 2 — Customer Links and History 19m
Lesson 3 — Reservations App 29m
Exam 1 — Unit Assessment Examination 39m
Unit 106 — Customer Management — Passenger Updates
Lesson 2 — FQTV Data 19m
Lesson 3 — Customer Comments 21m
Lesson 4 — Infant Passengers 23m
Lesson 5 — E-Tickets and Other Updates 26m
Exam 1 — Unit Assessment Examination 41m
Unit 107 — Customer Management — Itinerary Updates
Unit 999 — Freeform Emulators